Frequently Asked Questions

Got a question? We're here to answer. If you don't see your question here, please contact us, we are happy to help. 

NASB is much more than the annual conference.

The benchmark provides participating companies unparalleled opportunities to understand their relative performance and learn innovative and actionable methods for addressing complex service problems through shared best practices. Through industry networking, facilitated webinars, ad-hoc benchmark studies, and industry trends research, member organizations receive incomparable access to knowledge to grow and improve their business. 

For more details on all offerings, visit our Insights page.

We suggest that you begin by outlining the specific benefits NASB offers in terms of professional development, networking, and potential contributions to your role. You can review the conference agenda and session descriptions to clearly communicate how the insights gained align with your responsibilities.

Conference registration typically opens in early March, with a registration deadline approximately one month prior to the event. Registration is completed online through a link provided on the NASB Conference website. During registration, attendees will be asked to provide their contact information and select their preferred breakout sessions.

Yes, registration is required for both digital and in-person attendance. All attendees, whether participating virtually or in person, must complete the registration process to provide necessary contact information, select breakout sessions, and sign required NDAs. Virtual attendees will also need to register to receive secure webinar links for online session.

New this year, each participant will be responsible for booking their own hotel rooms using a provided link. We have negotiated a discounted rate based on the expected attendance, so it is critical that all attendees book within the designated conference block to secure the discount. Please note that each attendee is responsible for paying their own hotel accommodations upon check-in.

If you need to adjust your conference schedule after registration, contact your Steering Committee Member. Alternatively, you can email us at insights@duckercarlisle.com, and we’ll be happy to assist with any changes or questions regarding your schedule.

The suggested dress code is casual to business casual. We encourage you to represent your company by wearing apparel with your logo. Consider bringing a light jacket, fleece, or sweater, as hotel conference rooms tend to be chilly.

While the NASB Conference is primarily the automotive industry, we are happy to welcome back Heavy Equipment OEMs for their third year at the Conference. Most sessions are auto-focused, but we are also offering several HE-focused sessions. All attendees are welcome to attend any of the sessions, as long as it is approved by your Steering Committee Member.